General Terms and Conditions

General Terms and Conditions

General Terms and Conditions

General Terms and Conditions


Last updated: 22 August 2026

  1. Provider

These Terms and Conditions are issued by:

2DISCIPLINE LTD
Pentadaktylou 45, A2
Maroni 7737
Cyprus

Company Registration Number: HE 479186
VAT Identification Number: CY60187906E

Email: info@2discipline.com

“2DISCIPLINE”, “we”, “us” and “our” refer to 2DISCIPLINE LTD.

“Client”, “you” and “your” refer to the consumer entering into an Individual Coaching Agreement with us.

  1. Scope

These Terms apply to online fitness coaching services supplied by 2DISCIPLINE LTD to consumers.

They form part of the individually signed coaching agreement between the Client and 2DISCIPLINE LTD (“Individual Coaching Agreement”).

The Individual Coaching Agreement determines the specific:

  • coaching package;

  • services;

  • start date;

  • initial term;

  • price;

  • VAT treatment;

  • payment schedule;

  • renewal period;

  • cancellation deadline; and

  • any individually agreed conditions.

If there is a conflict between these Terms and an expressly negotiated provision of the Individual Coaching Agreement, the Individual Coaching Agreement prevails to the extent of that conflict.

  1. Eligibility

The Client must be at least 18 years old and legally capable of entering into a binding contract.

Our coaching services are intended for personal use and are not available to minors.

  1. Nature of the Coaching Service

Depending on the Individual Coaching Agreement, the coaching service may include:

  • personalised training plans;

  • personalised nutrition strategies;

  • access to a coaching and progress-tracking application;

  • progress monitoring;

  • regular coaching calls;

  • WhatsApp support;

  • exercise-technique analysis;

  • plan adjustments;

  • supplementation guidance;

  • recovery, sleep, lifestyle and performance recommendations; and

  • other individually agreed coaching services.

The frequency, format and scope of the services may vary according to the Individual Coaching Agreement, the Client’s needs, progress and circumstances.

Reasonable changes to training, nutrition or coaching strategy are part of the service and do not constitute a change to the essential nature of the contract.

  1. No Medical or Therapeutic Service

2DISCIPLINE LTD provides fitness, nutrition, lifestyle and performance coaching. We do not provide medical diagnosis, medical treatment, psychotherapy, physiotherapy or another regulated healthcare service.

Our recommendations are not a substitute for advice, diagnosis or treatment from a doctor or other appropriately qualified healthcare professional.

The Client should obtain medical clearance before beginning or materially changing an exercise, nutrition or supplementation programme where:

  • the Client has an existing medical condition;

  • the Client is injured;

  • the Client is pregnant;

  • the Client is taking medication;

  • the Client has been advised to restrict physical activity; or

  • there is any reasonable uncertainty about the Client’s ability to participate safely.

The Client must stop the relevant activity and obtain appropriate medical assistance if unusual pain, dizziness, chest discomfort, fainting, severe shortness of breath or another concerning symptom occurs.

WhatsApp, Trainerize and coaching calls are not emergency or medical-support services.

  1. Information Provided by the Client

The Client agrees to provide accurate, complete and current information relevant to the coaching service.

The Client must inform us promptly of:

  • injuries;

  • medical diagnoses;

  • medication changes;

  • pregnancy;

  • material changes in symptoms;

  • relevant eating-disorder history;

  • significant changes in physical capacity; and

  • any other circumstance that may affect safe participation.

We are entitled to rely on information provided by the Client. We are not responsible for consequences caused by material information being withheld or inaccurately reported, except where responsibility cannot lawfully be excluded.

We may pause or modify recommendations if we reasonably believe continued participation may create a health or safety risk.

  1. Contract Formation

The usual contract process consists of:

  1. an application or enquiry;

  2. an individual consultation or sales call;

  3. an offer of a specific coaching arrangement;

  4. provision of the Individual Coaching Agreement and applicable contractual information; and

  5. signature or other express acceptance by the Client.

A binding contract is formed when the Individual Coaching Agreement has been accepted by both parties, unless that agreement states another time of formation.

Electronic signatures and electronically exchanged copies may be used.

Website descriptions, social-media content and consultation discussions do not constitute a binding offer unless expressly stated otherwise.

  1. Start of the Service

The coaching start date is stated in the Individual Coaching Agreement.

Where the Client asks us to begin providing services before the expiry of an applicable statutory withdrawal period, the Client must make an express request to begin early.

The consequences of beginning within the withdrawal period are explained in our Right of Withdrawal policy.

  1. Client Cooperation

Successful coaching requires active and honest cooperation.

The Client is responsible for:

  • carrying out agreed training and lifestyle actions;

  • providing check-ins and feedback;

  • tracking agreed information;

  • using the coaching platform responsibly;

  • attending or rescheduling agreed calls;

  • communicating relevant problems promptly;

  • following safety instructions; and

  • seeking medical advice where appropriate.

Failure to cooperate may limit the results or prevent us from adjusting the service effectively. It does not automatically release the Client from agreed payment obligations.

  1. Communication and Support

Clients may send messages at any time through an agreed communication channel.

This does not mean that we provide continuously monitored or guaranteed 24/7 support. We will respond as soon as reasonably possible, taking account of working hours, availability, weekends, public holidays, travel and the nature of the message.

Urgent medical, psychological or emergency concerns must be directed to an appropriate emergency service or qualified healthcare professional.

  1. Coaching Calls and Rescheduling

Coaching-call dates are arranged individually.

If the Client cannot attend, the Client should notify us as early as reasonably possible. We will normally try to agree an alternative appointment, subject to availability.

Occasional rescheduling is handled flexibly. Repeated short-notice cancellations or failure to attend without notice may result in the relevant call being treated as used where it is not reasonably possible to provide a replacement.

We may also reschedule a call where reasonably necessary and will offer an appropriate alternative.

  1. Third-Party Platforms

We may use services such as Trainerize, Zoom, WhatsApp, Framer, Microsoft 365, SharePoint and Stripe to provide or administer the coaching service.

Use of a third-party platform may also be subject to that provider’s terms and privacy information.

We are not responsible for a third-party outage or failure outside our reasonable control. Where a platform problem materially affects the coaching service, we will take reasonable steps to provide an alternative or restore the affected service.

  1. Fees and VAT

The total price, currency, applicable VAT and payment schedule are stated in the Individual Coaching Agreement.

Unless clearly stated otherwise, prices offered to consumers include any VAT that must be charged.

Payment is made according to the individual instalment plan through:

  • Stripe; or

  • bank transfer.

The Client must ensure that payments are made by the agreed due dates.

  1. Failed or Late Payments

If a payment fails or becomes overdue, we may request that the Client update the payment method or pay the outstanding amount by another agreed method.

Where payment remains overdue after reasonable notice, we may suspend access to coaching services until the account is brought up to date.

Suspension caused by the Client’s payment default does not automatically extend the contractual term or remove payment obligations.

We may claim statutory interest and reasonable recovery costs where permitted by applicable law.

  1. Contract Term

The initial contract term is stated in the Individual Coaching Agreement.

The Client remains responsible for the agreed payments throughout the fixed term, even where the Client decides to stop participating or no longer makes use of the coaching service.

This does not limit:

  • statutory withdrawal rights;

  • termination for important cause;

  • rights arising from a material breach by 2DISCIPLINE LTD; or

  • mandatory consumer rights.

  1. Automatic Renewal

Any automatic renewal must be clearly stated in the Individual Coaching Agreement.

The Individual Coaching Agreement must specify:

  • whether the contract renews;

  • the duration of each renewal period;

  • the price or method of calculating the renewal price;

  • the deadline for preventing renewal; and

  • the method by which notice may be given.

The Client may prevent renewal by giving notice within the period stated in the Individual Coaching Agreement.

Unless another method is expressly agreed, notice may be sent to info@2discipline.com.

If the Individual Coaching Agreement does not contain an automatic-renewal provision, the contract ends when the agreed initial term expires.

  1. Ordinary Termination During a Fixed Term

Unless the Individual Coaching Agreement expressly provides otherwise, the Client may prevent a future renewal but may not terminate the current fixed term merely for convenience.

A decision not to continue using the service does not remove instalments that are due under the agreed payment plan.

We may voluntarily agree to a pause, early ending or alternative arrangement where the Client faces exceptional circumstances. Any such solution is discretionary, must be recorded in writing and does not establish an entitlement in other cases.

  1. Termination for Important Cause

Either party may terminate the contract for important cause where continued performance cannot reasonably be expected.

Where a breach can reasonably be remedied, the affected party should normally provide written notice and a reasonable opportunity to remedy it before terminating.

Important cause may include:

  • a serious or repeated material breach of contract;

  • persistent payment default following notice;

  • abusive, threatening or unlawful behaviour;

  • intentional provision of materially false information;

  • serious misuse or unauthorised distribution of coaching materials; or

  • circumstances making safe or lawful continuation impossible.

Mandatory legal rights remain unaffected.

Where we terminate without fault by the Client and cannot provide the remaining service, the Client will receive an appropriate refund for the prepaid, unprovided portion.

  1. No Guaranteed Result

Fitness, physique, health, wellbeing and performance outcomes depend on numerous factors, including:

  • starting condition;

  • genetics;

  • adherence;

  • training effort;

  • nutrition;

  • sleep;

  • stress;

  • medical circumstances; and

  • information supplied by the Client.

We do not guarantee a specific amount of weight loss, muscle gain, health improvement, performance improvement or any particular result within a particular period.

Examples, testimonials and previous client results illustrate individual experiences and do not guarantee that another Client will obtain the same outcome.

  1. Supplements and Nutrition

Supplementation guidance is general educational coaching and is not a prescription or medical recommendation.

The Client is responsible for checking:

  • allergies and intolerances;

  • potential medication interactions;

  • competition or sports-governing-body rules;

  • product ingredients;

  • individual suitability; and

  • applicable local laws.

Where appropriate, the Client should consult a doctor, pharmacist or qualified dietitian before using a supplement or making a significant dietary change.

  1. Intellectual Property

All plans, documents, videos, systems, templates, methods, educational materials and other coaching content supplied by us remain the intellectual property of 2DISCIPLINE LTD or the relevant rights holder.

The Client receives a personal, limited, non-exclusive, non-transferable licence to use the materials for the Client’s own coaching participation.

The Client must not, without our prior written permission:

  • share account access;

  • distribute plans or materials to another person;

  • copy or resell coaching content;

  • publish private coaching communications;

  • record or distribute calls;

  • reproduce our systems commercially; or

  • remove copyright or ownership notices.

The licence may continue for materials legitimately downloaded during the contract unless a different restriction is stated, but access to subscription-based platforms may end with the coaching relationship.

  1. Client Content and Progress Photographs

The Client retains ownership of photographs, videos and other original content supplied by the Client.

The Client permits us to use that content only to the extent necessary to:

  • provide coaching;

  • analyse progress;

  • communicate feedback;

  • operate the coaching platform; and

  • comply with legal obligations.

We will not use a Client’s identity, likeness, progress photographs, transformation, testimonial or private coaching content for advertising without separate, explicit consent.

Marketing consent is not a condition of receiving the coaching service.

  1. Confidentiality and Privacy

We will handle personal data and confidential coaching information in accordance with our Privacy Policy and applicable law.

The Client acknowledges that information must be shared with relevant service providers where necessary to operate the coaching service, process payments or comply with legal obligations.

  1. Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability for fraud, intentional misconduct or death or personal injury caused by negligence where such liability cannot lawfully be limited.

Subject to mandatory law, we are responsible for losses that are a reasonably foreseeable result of our failure to use reasonable care and skill or our material breach of contract.

We are not responsible for:

  • losses caused by inaccurate or withheld Client information;

  • failure to follow safety instructions;

  • use of the service contrary to our guidance;

  • independent decisions made outside the coaching programme;

  • unforeseeable losses;

  • business losses arising from a service purchased for personal purposes; or

  • events outside our reasonable control.

Nothing in this section limits mandatory consumer remedies.

  1. Events Outside Reasonable Control

We are not responsible for delay or temporary failure caused by events outside our reasonable control, including serious illness, network failure, platform outage, natural disaster, government action or interruption of essential services.

We will take reasonable steps to minimise disruption and resume or provide an appropriate alternative to the affected service.

  1. Right of Withdrawal

Consumers who have a statutory right of withdrawal may exercise it in accordance with our separate Right of Withdrawal policy.

Nothing in these Terms replaces or restricts a mandatory withdrawal right.

  1. Complaints

Questions or complaints should be sent to:

info@2discipline.com

We will review complaints in good faith and aim to provide a substantive response within a reasonable period.

We do not currently undertake to participate in proceedings before a specific consumer alternative dispute resolution entity unless required by mandatory applicable law.

  1. Applicable Law and Jurisdiction

These Terms and the Individual Coaching Agreement are governed by the laws of the Republic of Cyprus.

If the Client is a consumer residing in another country, this choice of law does not remove any mandatory consumer protection granted by the law of the Client’s habitual residence where that protection applies regardless of the chosen law.

The courts of Cyprus shall have jurisdiction, subject to any mandatory rule allowing the Client to bring or defend proceedings in the courts of the Client’s place of residence.

  1. Amendments

The version of these Terms accepted when the contract is concluded applies to that contract.

We may update the website version for future contracts. A material change to an existing contract requires the Client’s agreement unless the change is required by law or is a minor administrative or technical change that does not materially disadvantage the Client.

  1. Severability

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

The invalid provision will be replaced or interpreted by the applicable legal rule that most closely reflects its lawful commercial purpose.


Last updated: 22 August 2026

  1. Provider

These Terms and Conditions are issued by:

2DISCIPLINE LTD
Pentadaktylou 45, A2
Maroni 7737
Cyprus

Company Registration Number: HE 479186
VAT Identification Number: CY60187906E

Email: info@2discipline.com

“2DISCIPLINE”, “we”, “us” and “our” refer to 2DISCIPLINE LTD.

“Client”, “you” and “your” refer to the consumer entering into an Individual Coaching Agreement with us.

  1. Scope

These Terms apply to online fitness coaching services supplied by 2DISCIPLINE LTD to consumers.

They form part of the individually signed coaching agreement between the Client and 2DISCIPLINE LTD (“Individual Coaching Agreement”).

The Individual Coaching Agreement determines the specific:

  • coaching package;

  • services;

  • start date;

  • initial term;

  • price;

  • VAT treatment;

  • payment schedule;

  • renewal period;

  • cancellation deadline; and

  • any individually agreed conditions.

If there is a conflict between these Terms and an expressly negotiated provision of the Individual Coaching Agreement, the Individual Coaching Agreement prevails to the extent of that conflict.

  1. Eligibility

The Client must be at least 18 years old and legally capable of entering into a binding contract.

Our coaching services are intended for personal use and are not available to minors.

  1. Nature of the Coaching Service

Depending on the Individual Coaching Agreement, the coaching service may include:

  • personalised training plans;

  • personalised nutrition strategies;

  • access to a coaching and progress-tracking application;

  • progress monitoring;

  • regular coaching calls;

  • WhatsApp support;

  • exercise-technique analysis;

  • plan adjustments;

  • supplementation guidance;

  • recovery, sleep, lifestyle and performance recommendations; and

  • other individually agreed coaching services.

The frequency, format and scope of the services may vary according to the Individual Coaching Agreement, the Client’s needs, progress and circumstances.

Reasonable changes to training, nutrition or coaching strategy are part of the service and do not constitute a change to the essential nature of the contract.

  1. No Medical or Therapeutic Service

2DISCIPLINE LTD provides fitness, nutrition, lifestyle and performance coaching. We do not provide medical diagnosis, medical treatment, psychotherapy, physiotherapy or another regulated healthcare service.

Our recommendations are not a substitute for advice, diagnosis or treatment from a doctor or other appropriately qualified healthcare professional.

The Client should obtain medical clearance before beginning or materially changing an exercise, nutrition or supplementation programme where:

  • the Client has an existing medical condition;

  • the Client is injured;

  • the Client is pregnant;

  • the Client is taking medication;

  • the Client has been advised to restrict physical activity; or

  • there is any reasonable uncertainty about the Client’s ability to participate safely.

The Client must stop the relevant activity and obtain appropriate medical assistance if unusual pain, dizziness, chest discomfort, fainting, severe shortness of breath or another concerning symptom occurs.

WhatsApp, Trainerize and coaching calls are not emergency or medical-support services.

  1. Information Provided by the Client

The Client agrees to provide accurate, complete and current information relevant to the coaching service.

The Client must inform us promptly of:

  • injuries;

  • medical diagnoses;

  • medication changes;

  • pregnancy;

  • material changes in symptoms;

  • relevant eating-disorder history;

  • significant changes in physical capacity; and

  • any other circumstance that may affect safe participation.

We are entitled to rely on information provided by the Client. We are not responsible for consequences caused by material information being withheld or inaccurately reported, except where responsibility cannot lawfully be excluded.

We may pause or modify recommendations if we reasonably believe continued participation may create a health or safety risk.

  1. Contract Formation

The usual contract process consists of:

  1. an application or enquiry;

  2. an individual consultation or sales call;

  3. an offer of a specific coaching arrangement;

  4. provision of the Individual Coaching Agreement and applicable contractual information; and

  5. signature or other express acceptance by the Client.

A binding contract is formed when the Individual Coaching Agreement has been accepted by both parties, unless that agreement states another time of formation.

Electronic signatures and electronically exchanged copies may be used.

Website descriptions, social-media content and consultation discussions do not constitute a binding offer unless expressly stated otherwise.

  1. Start of the Service

The coaching start date is stated in the Individual Coaching Agreement.

Where the Client asks us to begin providing services before the expiry of an applicable statutory withdrawal period, the Client must make an express request to begin early.

The consequences of beginning within the withdrawal period are explained in our Right of Withdrawal policy.

  1. Client Cooperation

Successful coaching requires active and honest cooperation.

The Client is responsible for:

  • carrying out agreed training and lifestyle actions;

  • providing check-ins and feedback;

  • tracking agreed information;

  • using the coaching platform responsibly;

  • attending or rescheduling agreed calls;

  • communicating relevant problems promptly;

  • following safety instructions; and

  • seeking medical advice where appropriate.

Failure to cooperate may limit the results or prevent us from adjusting the service effectively. It does not automatically release the Client from agreed payment obligations.

  1. Communication and Support

Clients may send messages at any time through an agreed communication channel.

This does not mean that we provide continuously monitored or guaranteed 24/7 support. We will respond as soon as reasonably possible, taking account of working hours, availability, weekends, public holidays, travel and the nature of the message.

Urgent medical, psychological or emergency concerns must be directed to an appropriate emergency service or qualified healthcare professional.

  1. Coaching Calls and Rescheduling

Coaching-call dates are arranged individually.

If the Client cannot attend, the Client should notify us as early as reasonably possible. We will normally try to agree an alternative appointment, subject to availability.

Occasional rescheduling is handled flexibly. Repeated short-notice cancellations or failure to attend without notice may result in the relevant call being treated as used where it is not reasonably possible to provide a replacement.

We may also reschedule a call where reasonably necessary and will offer an appropriate alternative.

  1. Third-Party Platforms

We may use services such as Trainerize, Zoom, WhatsApp, Framer, Microsoft 365, SharePoint and Stripe to provide or administer the coaching service.

Use of a third-party platform may also be subject to that provider’s terms and privacy information.

We are not responsible for a third-party outage or failure outside our reasonable control. Where a platform problem materially affects the coaching service, we will take reasonable steps to provide an alternative or restore the affected service.

  1. Fees and VAT

The total price, currency, applicable VAT and payment schedule are stated in the Individual Coaching Agreement.

Unless clearly stated otherwise, prices offered to consumers include any VAT that must be charged.

Payment is made according to the individual instalment plan through:

  • Stripe; or

  • bank transfer.

The Client must ensure that payments are made by the agreed due dates.

  1. Failed or Late Payments

If a payment fails or becomes overdue, we may request that the Client update the payment method or pay the outstanding amount by another agreed method.

Where payment remains overdue after reasonable notice, we may suspend access to coaching services until the account is brought up to date.

Suspension caused by the Client’s payment default does not automatically extend the contractual term or remove payment obligations.

We may claim statutory interest and reasonable recovery costs where permitted by applicable law.

  1. Contract Term

The initial contract term is stated in the Individual Coaching Agreement.

The Client remains responsible for the agreed payments throughout the fixed term, even where the Client decides to stop participating or no longer makes use of the coaching service.

This does not limit:

  • statutory withdrawal rights;

  • termination for important cause;

  • rights arising from a material breach by 2DISCIPLINE LTD; or

  • mandatory consumer rights.

  1. Automatic Renewal

Any automatic renewal must be clearly stated in the Individual Coaching Agreement.

The Individual Coaching Agreement must specify:

  • whether the contract renews;

  • the duration of each renewal period;

  • the price or method of calculating the renewal price;

  • the deadline for preventing renewal; and

  • the method by which notice may be given.

The Client may prevent renewal by giving notice within the period stated in the Individual Coaching Agreement.

Unless another method is expressly agreed, notice may be sent to info@2discipline.com.

If the Individual Coaching Agreement does not contain an automatic-renewal provision, the contract ends when the agreed initial term expires.

  1. Ordinary Termination During a Fixed Term

Unless the Individual Coaching Agreement expressly provides otherwise, the Client may prevent a future renewal but may not terminate the current fixed term merely for convenience.

A decision not to continue using the service does not remove instalments that are due under the agreed payment plan.

We may voluntarily agree to a pause, early ending or alternative arrangement where the Client faces exceptional circumstances. Any such solution is discretionary, must be recorded in writing and does not establish an entitlement in other cases.

  1. Termination for Important Cause

Either party may terminate the contract for important cause where continued performance cannot reasonably be expected.

Where a breach can reasonably be remedied, the affected party should normally provide written notice and a reasonable opportunity to remedy it before terminating.

Important cause may include:

  • a serious or repeated material breach of contract;

  • persistent payment default following notice;

  • abusive, threatening or unlawful behaviour;

  • intentional provision of materially false information;

  • serious misuse or unauthorised distribution of coaching materials; or

  • circumstances making safe or lawful continuation impossible.

Mandatory legal rights remain unaffected.

Where we terminate without fault by the Client and cannot provide the remaining service, the Client will receive an appropriate refund for the prepaid, unprovided portion.

  1. No Guaranteed Result

Fitness, physique, health, wellbeing and performance outcomes depend on numerous factors, including:

  • starting condition;

  • genetics;

  • adherence;

  • training effort;

  • nutrition;

  • sleep;

  • stress;

  • medical circumstances; and

  • information supplied by the Client.

We do not guarantee a specific amount of weight loss, muscle gain, health improvement, performance improvement or any particular result within a particular period.

Examples, testimonials and previous client results illustrate individual experiences and do not guarantee that another Client will obtain the same outcome.

  1. Supplements and Nutrition

Supplementation guidance is general educational coaching and is not a prescription or medical recommendation.

The Client is responsible for checking:

  • allergies and intolerances;

  • potential medication interactions;

  • competition or sports-governing-body rules;

  • product ingredients;

  • individual suitability; and

  • applicable local laws.

Where appropriate, the Client should consult a doctor, pharmacist or qualified dietitian before using a supplement or making a significant dietary change.

  1. Intellectual Property

All plans, documents, videos, systems, templates, methods, educational materials and other coaching content supplied by us remain the intellectual property of 2DISCIPLINE LTD or the relevant rights holder.

The Client receives a personal, limited, non-exclusive, non-transferable licence to use the materials for the Client’s own coaching participation.

The Client must not, without our prior written permission:

  • share account access;

  • distribute plans or materials to another person;

  • copy or resell coaching content;

  • publish private coaching communications;

  • record or distribute calls;

  • reproduce our systems commercially; or

  • remove copyright or ownership notices.

The licence may continue for materials legitimately downloaded during the contract unless a different restriction is stated, but access to subscription-based platforms may end with the coaching relationship.

  1. Client Content and Progress Photographs

The Client retains ownership of photographs, videos and other original content supplied by the Client.

The Client permits us to use that content only to the extent necessary to:

  • provide coaching;

  • analyse progress;

  • communicate feedback;

  • operate the coaching platform; and

  • comply with legal obligations.

We will not use a Client’s identity, likeness, progress photographs, transformation, testimonial or private coaching content for advertising without separate, explicit consent.

Marketing consent is not a condition of receiving the coaching service.

  1. Confidentiality and Privacy

We will handle personal data and confidential coaching information in accordance with our Privacy Policy and applicable law.

The Client acknowledges that information must be shared with relevant service providers where necessary to operate the coaching service, process payments or comply with legal obligations.

  1. Liability

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability for fraud, intentional misconduct or death or personal injury caused by negligence where such liability cannot lawfully be limited.

Subject to mandatory law, we are responsible for losses that are a reasonably foreseeable result of our failure to use reasonable care and skill or our material breach of contract.

We are not responsible for:

  • losses caused by inaccurate or withheld Client information;

  • failure to follow safety instructions;

  • use of the service contrary to our guidance;

  • independent decisions made outside the coaching programme;

  • unforeseeable losses;

  • business losses arising from a service purchased for personal purposes; or

  • events outside our reasonable control.

Nothing in this section limits mandatory consumer remedies.

  1. Events Outside Reasonable Control

We are not responsible for delay or temporary failure caused by events outside our reasonable control, including serious illness, network failure, platform outage, natural disaster, government action or interruption of essential services.

We will take reasonable steps to minimise disruption and resume or provide an appropriate alternative to the affected service.

  1. Right of Withdrawal

Consumers who have a statutory right of withdrawal may exercise it in accordance with our separate Right of Withdrawal policy.

Nothing in these Terms replaces or restricts a mandatory withdrawal right.

  1. Complaints

Questions or complaints should be sent to:

info@2discipline.com

We will review complaints in good faith and aim to provide a substantive response within a reasonable period.

We do not currently undertake to participate in proceedings before a specific consumer alternative dispute resolution entity unless required by mandatory applicable law.

  1. Applicable Law and Jurisdiction

These Terms and the Individual Coaching Agreement are governed by the laws of the Republic of Cyprus.

If the Client is a consumer residing in another country, this choice of law does not remove any mandatory consumer protection granted by the law of the Client’s habitual residence where that protection applies regardless of the chosen law.

The courts of Cyprus shall have jurisdiction, subject to any mandatory rule allowing the Client to bring or defend proceedings in the courts of the Client’s place of residence.

  1. Amendments

The version of these Terms accepted when the contract is concluded applies to that contract.

We may update the website version for future contracts. A material change to an existing contract requires the Client’s agreement unless the change is required by law or is a minor administrative or technical change that does not materially disadvantage the Client.

  1. Severability

If a provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

The invalid provision will be replaced or interpreted by the applicable legal rule that most closely reflects its lawful commercial purpose.